Miami traffic is real. Work schedules are relentless. Finding time to get to a doctor's office — and then wait in one — can feel impossible. At Viva Medical Center, our telehealth service was built specifically for the way South Florida actually lives. Connect with the same board-certified providers you'd see in our Doral office, from your home, your car, or anywhere you have a private moment and a cell signal. HIPAA-compliant, same-day appointments available, and fully covered by most major insurance plans serving Miami-Dade County. You deserve great healthcare without the commute.
What Telehealth at Viva Covers
Our virtual care platform handles a wide range of medical needs — all done securely online with full clinical documentation and continuity of care:
- Live video consultations with board-certified providers — real doctors, real care
- New symptom evaluation — describe what's happening and get clinical guidance
- Medication refills and prescription renewals (where clinically appropriate)
- Lab result reviews — go over your bloodwork with your doctor without another trip in
- Chronic condition monitoring — diabetes, hypertension, asthma, thyroid, and ongoing follow-ups
- Mental health check-ins and counseling referrals
- Pre- and post-procedure consultations
- Specialist referral discussions and coordination
Who Benefits Most from Telehealth
Telehealth isn't just a pandemic-era convenience — it's a permanent and powerful tool for better, more accessible care in Miami-Dade:
- Busy professionals and parents who can't afford a half-day for a 15-minute appointment
- Seniors and patients with limited mobility or transportation challenges
- Miami-Dade residents in areas far from our Doral clinic
- Patients managing chronic conditions who need frequent but brief follow-ups
- Anyone who needs a quick, expert answer without an ER or urgent care visit
- Snowbirds and seasonal residents needing continuity with their regular provider
How to Get Started — Three Simple Steps
Getting into a virtual visit is easier than finding parking in Brickell:
- Step 1 — Book online or call us at +1 305 209 0001 to choose your date and time
- Step 2 — Receive a secure, encrypted video link for your appointment
- Step 3 — Connect with your provider and get the same expert care you'd receive in office
What You'll Need for Your Visit
- A quiet, private space where you can speak freely
- A smartphone, tablet, or computer with a working camera and microphone
- A stable internet or cellular connection
- Your insurance card and a current list of medications
- Any recent lab results or records you'd like your doctor to review
Insurance & Transparent Pricing
- Most major insurance plans accepted for telehealth — Medicare Advantage, Oscar, Aetna, Cigna PPO, Humana, and more
- Medicare Advantage telehealth coverage accepted
- Affordable self-pay rates — ask about our telehealth pricing when you call
- No hidden fees — pricing confirmed before your appointment
- Serving patients across all of Miami-Dade County
Frequently Asked Questions
How do I schedule a telehealth appointment at Viva Medical Center?
Call +1 305 209 0001 or book online at vivacenters.com/appointment and select 'Telehealth' as your visit type. You will receive a secure video link before your appointment. Telehealth visits are available for follow-ups, medication renewals, lab reviews, and many common concerns.
Is telehealth covered by health insurance in Florida?
Yes. Most major insurance plans — including Medicare, Medicaid, Oscar Health, Aetna, Cigna, Humana, and UnitedHealthcare — cover telehealth visits at the same cost-share as in-person visits. Florida state law requires insurance parity for telehealth services. Call us to verify your specific plan coverage.
What medical conditions can be treated via telehealth?
Telehealth is effective for a wide range of conditions including cold and flu symptoms, UTIs, skin concerns (with photos), medication renewals, mental health check-ins, lab result reviews, chronic disease follow-ups (diabetes, hypertension), and general wellness consultations. Conditions requiring physical examination, procedures, or imaging will require an in-person visit.
Is Viva Medical Center's telehealth platform HIPAA-compliant?
Yes. All telehealth video sessions at Viva Medical Center are conducted on HIPAA-compliant, encrypted platforms. Your medical information and the content of your visit are fully protected. We never use consumer video apps (Zoom, FaceTime) for medical visits.
Can I get a prescription via telehealth in Florida?
Yes. Our physicians can prescribe most medications via telehealth visits in Florida, including antibiotics, antihypertensives, allergy medications, and mental health medications, when clinically appropriate. Controlled substances generally require an in-person evaluation under Florida DEA regulations.