What to bring
Bring a government-issued photo ID, your insurance card if you are using insurance, a list of current medications and dosages, recent medical records or lab results if you have them, and the name of any specialist you already see.
- Photo ID
- Insurance card
- Medication list with dosages
- Recent records, labs, or imaging if relevant
- Questions you want to cover during the visit
New patient visit length
New patient visits typically run 45 to 60 minutes so your clinician has time to review your history, understand your concerns, and build a practical care plan.
Follow-up visit length
Established-patient and follow-up visits are usually 20 to 30 minutes, depending on the reason for the visit, medication questions, and whether labs or records need review.
Insurance verification
Insurance networks and referral rules can change. The fastest option is to call the office before your appointment so the team can help confirm whether your plan is accepted and whether an HMO referral is required.
- Verify coverage before every visit, not just your first one.
- Have your insurance card available when you call.
- If you do not have insurance, ask about self-pay and membership options.
Telehealth vs in-person
Telehealth works well for many follow-ups, medication reviews, lab-result conversations, and some mental-health visits. In-person visits are better when you need an exam, on-site testing, imaging, or an initial evaluation that requires hands-on assessment.
- Telehealth: convenient for many follow-ups and non-urgent concerns.
- In-person: better when an exam, testing, or procedures are needed.
- If you are unsure, call and the team can guide you.
Arrival time and paperwork
Plan to arrive about 15 minutes early for a first visit. That gives enough time to complete new-patient paperwork, confirm insurance details, and review any forms before you see the clinician.
Questions patients should prepare
It helps to come in with a short list of your top concerns so the visit stays focused on what matters most to you.
- What symptoms or changes should I mention first?
- Do I need follow-up testing, imaging, or referrals?
- What medications am I taking now, and do I need any updates?
- If this issue continues, what is the next step after today?
Choosing the right visit format
Telehealth
Best for many follow-ups, medication management, lab review, and non-emergency questions when you do not need a hands-on exam.
In Person
Best for new evaluations that need physical assessment, urgent office issues, diagnostics, procedures, or imaging and lab work.
Ready for the next step?
If you have your basics ready, book your appointment. If not, start with insurance help or the patient resources page.